Library FAQ

Is the library open?                                        FAQ en español

  • The library is open for browsing, materials pickup, and computer use for up to 1 hour per day.
  • Study tables and meeting rooms are not available at this time.
  • Hours at Main Library: Mon 12-6 / Tues 2-8 / Wed 12-6 / Thurs 2-8 / Fri 12-6 / Sat 12-6 /Sun 12-6. The first hour of each day at the Main Library is reserved for high-risk patrons.
  • Hours at Robert Crown Branch Library: Mon 3-8 / Tues 10-3 / closed Wed/ Thurs 10-3 / Fri 1-6 / Sat 10-3 / Sun 1-6.
  • Sign up for Library eNewsletters for updates.
  • To speak directly with library staff call 847-448-8630: Mon 10-6 / Tues 9-8 / Wed 10-6 / Thurs 9-8 / Fri 10-6 / Sat 10-6 / Sun 12-6

How do I get books or movies?

With an Evanston Public Library Card…


What if I don’t have a library card or my library card is expired?


Can I get books or movies from other libraries sent to EPL for me to pick up?

  • Yes! Materials from other libraries can be placed on hold via the online catalog for pickup at the Main (Downtown) Library or Robert Crown Branch Library. Non-Evanston cardholders can once again place materials on hold via the online catalog for pickup at the Main (Downtown) Library or Robert Crown Branch Library.

How do I return items? Will I be charged an overdue fee?

  • In the book bins outside the downtown Evanston Public Library building (1703 Orrington Ave.), you can return items 24 hours a day.
  • Items can also be returned to the Robert Crown Branch Library wall drop box, located inside the Robert Crown Center, during the Center’s open hours: 8:30 AM – 9 PM every day.
  • Evanston Public Library does not charge overdue fines.

I need to use a computer. How can I do this?

  • The downtown Evanston Public Library (1703 Orrington Ave) is open for  computer use during these hours: Mon 12-6 / Tues 2-8 / Wed 12-6 / Thurs 2-8 / Fri 12-6 / Sat 12-6 / Sun 12-6. The first hour of each day at the Main Library is reserved for high-risk patrons. We encourage everyone who is not at increased risk to plan their in-person library visits for after the first hour.
  • The Robert Crown Branch library also has computers available Mon 3-8 / Tues 10-3 / closed Wed/ Thurs 10-3 / Fri 1-6 / Sat 10-3 / Sun 1-6
  • On a first-come first-serve basis, you can use a computer for up to 1 hour per day.
  • Evanston residents with a library card in good standing can borrow a laptop from our Laptop Vending Machine. It is located on the East wall outside of the Robert Crown Branch Library, and within the Robert Crown Community Center.
  • Masks are required at all times and will be provided to those who don’t have one.

I need wifi. How can I get this?


I need tech help. Can someone help me?

  • Call 847-448-8630 to get immediate help or to make a 45-minute appointment with one of our 1:1 Tech Trainers.
  • You can also sign up for Technology classes.

I have a question. Can I talk to someone at the library?

  • Call 847-448-8630 to speak directly with library staff.
  • You can also email or chat  or use our E-mail Reference Form to send your research questions.
  • Hours: Mon 10:30-6 / Tues 9-8 / Wed 10:30-6 / Thurs 9-8 / Fri 10:30-6 / Sat 10:30-6 / Sun 12-6

What library programs are still happening?


I used to get help at the library. How do I find these social services?

Visit our Social Service Resources page to find information on how to:

  • Get Financial Assistance with Rent Payments
  • Receive Free Tax Help
  • Find Food Pantries and much more

Have Books on Wheels deliveries resumed?

  • Books on Wheels is operating but in a limited way. Deliveries to individuals are limited to once per month. We currently offer deliveries to the Presbyterian Home on the first and third Wednesdays of the month, and to Three Crowns and the Mather on the second and fourth Wednesdays of the month.
  • Email questions about Books on Wheels to booksonwheels@cityofevanston.org, or leave a message for the coordinator, Julie Rand, at 847-448-8640 and she will get back to you.
  • Check the Library eNewsletter for further information and updates.

I heard about Evanston’s Reparations Program. How do I find out more?

Today a reader, tomorrow a leader.

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