RTA Accessiblity Services (Regional Transportation Authority)

RTA Customer Service
165 N. Jefferson St., Chicago, IL
ZIP Code
Contact Email
Phone Number
312-663-HELP (4357 voice); TTY: 312-913-3122

CTA and Pace fixed route buses, the CTA "L" trains and Metra commuter rail service accomodations allow safe and easy travel for people with disabilities. ADA Paratransit is shared-ride, origin-to-destination transportation provided in the RTA region by Pace (the suburban bus division)for eligible persons. The RTA offers travel training to individuals who are eligible for ADA Paratransit and want to learn how to use fixed route or commuter rail services.
The RTA is committed to assuring that riders in our region—regardless of income, age or physical ability—have access to and understand how to use the region’s transit system. To achieve that, the RTA offers a range of customer services.

See http://www.rtachicago.com/rider-resources

Public Notes

The Regional Transportation Authority (RTA) is the unit of local government charged with regional financial and budgetary oversight, funding and transit planning for the Chicago Transit Authority (CTA), Metra and Pace bus and Pace Americans with Disabilities Act (ADA) Paratransit Service (also known as the Service Boards). The RTA region’s system provides more than two million rides each weekday on bus and rail services in Cook, DuPage, Kane, Lake, McHenry, and Will Counties.

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