Social Services Resources

Recursos de Servicios Sociales en español

Evanston Care Network: Find free and low cost services, including childcare, unemployment, job training, food, housing, legal help, and more.

Discover City of Evanston resources during COVID-19.


Talk with the social worker at our library 

Connect with Tabitha Ledbetter of Ascension Illinois, the full-time social worker at our library. Call or email Tabitha directly to schedule an appointment. Anyone may also meet with Tabitha during walk-in hours on a first come, first serve basis.

Contact info: 847-448-8659 | tledbetter@cityofevanston.org

Walk-in hours

  • Monday, 2pm-5pm (Teen Loft — teens only)
  • Tuesday, 3pm-7pm (Main Library)
  • Wednesday, 2pm-6pm (Robert Crown Branch Library)
  • Thursday, 10am-1pm (Main Library)
  • Friday, 9am-12pm (Main Library)

Tabitha Ledbetter, LCSW (she/her)

Tabitha can help with:

  • SNAP & Medicaid applications
  • SSI/SSDI applications & recertification
  • Locating medical, mental health, & substance abuse treatment
  • Housing applications, resources, & referrals to housing organizations
  • Food pantry, meal, shelter, shower, & laundry linkage/referral
  • Updating a resume, applying for jobs, & referral to workforce development
  • Older adult questions related to insurance, housing, & in-home supports
  • Domestic Violence/IPV service linkage/referral
  • Legal aid, immigration & re-entry linkage/referral

Find free meals & places to rest

Visit Interfaith Action’s website or Connection for the Homeless’ website to find free meals and a hospitality center or call/text the City of Evanston at 847-448-4311. If your need is urgent call the 24/7 Crisis Line at AMITA: 708-681-4357


Get financial assistance with a mortgage or rent

Rental/Mortgage Assistance is available from the City of Evanston. If you have been financially impacted by COVID-19, rent/mortgage assistance may be available. Call Connections for the Homeless Prevention voicemail at 847-475-7070 ext. 134 to learn more.

You can also call the Suburban Cook Call Center at 877-426-6515 for additional assistance.


Apply for SNAP, health care coverage, cash assistance, or Medicare savings program

Apply on ABE’s website or call 800-843-6154 to apply over the phone.


Receive free tax help 

Call Ladder Up at 312-588-6900 or check Ladder Up’s website for eligibility and schedule an appointment. Income limits: Available to individuals earning up to $30,000/year and households earning up to $57,000/year.

If you are 65+, the Levy Senior Center (in partnership with AARP Foundation) will offer free tax help during tax season. Call the Levy Center for more details and to make an appointment: 847-448-8250. Income limits: Available to individuals earning up to $35,000/year and households earning up to $55,000/year.


Get assistance with tenant housing issues 

Metropolitan Tenants Organization (MTO) is accepting phone calls at their 24-hour hotline number 773-292-4988. They are prioritizing Evanston calls, with a callback time between 24-48 hours.

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