Consumer Protection Division

Chicago Main Office: 100 W. Randolph., 13th Floor, Chicago, IL
ZIP Code
Phone Number
312-814-3000, Consumer Fraud Hotline: 1-800-386-5438; Spanish Hotline: 1-866-310-8398

Attorney General Lisa Madigan’s Consumer Protection Division protects Illinois consumers and businesses victimized by fraud, deception, and unfair business practices. The work of the Division is carried out by the following bureaus: Consumer Fraud Bureau, Charitable Trust Bureau, Franchise Bureau, Health Care Bureau, and Miitary and Veterans Rights Bureau.
The Consumer Fraud and Health Care Bureaus offer informal dispute resolution programs for consumers with complaints concerning their purchases and health care.

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