Consumers may file complaints or compliments, check reviews of a business or charity, resolve lemon law complaints and business and service disputes. Oversees Secret Shopper Program. Informs consumers on prevention of identity theft.
Office Hours: 9:00 AM – 5:00 PM Monday – Friday
Attorney General Lisa Madigan’s Consumer Protection Division protects Illinois consumers and businesses victimized by fraud, deception, and unfair business practices. The work of the Division is carried out by the following bureaus: Consumer Fraud Bureau, Charitable Trust Bureau, Franchise Bureau, Health Care Bureau, and Miitary and Veterans Rights Bureau.
The Consumer Fraud and Health Care Bureaus offer informal dispute resolution programs for consumers with complaints concerning their purchases and health care.
Fraud.org is a project of the National Consumers League (NCL), a nonprofit advocacy organization based in Washington, DC, was founded in 1899 to promote the interests of consumers and workers in the United States and abroad. Over its 113-year history, NCL staff have dedicated themselves to this mission through investigation, public interest advocacy and consumer education.
The site deals with telemarketing and internet fraud, business frauds, identity theft, etc.
The website is committed to delivering fraud news and teaching individuals to spot frauds.